Frequently Asked Questions

What is Desi Ghee?

Desi Ghee is clarified butter made from pure cow or buffalo milk. It is cooked slowly to remove all water and milk solids, leaving behind pure golden fat rich in vitamins and healthy fatty acids.

Is Hello Health Desi Ghee 100% pure?

Yes! Our Desi Ghee contains absolutely no additives, preservatives, or artificial ingredients. What you get is pure, traditionally made ghee, nothing more, nothing less.

Is it suitable for lactose-intolerant people?

Yes. During the clarification process, milk solids (which contain lactose) are removed, making Desi Ghee generally safe for people with lactose sensitivity.

How should I store Desi Ghee?

Store in a cool, dry place away from direct sunlight. You can keep it at room temperature or refrigerate it. Always use a clean, dry spoon to avoid contamination.

What is the shelf life?

Hello Health Desi Ghee has a shelf life of 12 months when stored properly in a sealed container.

How do you deliver?

We deliver across Pakistan. Orders are typically processed within 1-2 business days and delivered within 3-5 business days depending on your location.

What payment methods do you accept?

We currently accept Cash on Delivery (COD) and Bank Transfer. More payment options coming soon!

Can I return or exchange my order?

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery and we will arrange a replacement or refund.